Support


Office Hours

Come drop-in for one-on-one support in office hours with a member of the COMP110 team. We are open for over 40 hours per week and, on days outside of due dates, the average wait time is less than ten minutes. You will need to establish a zoom meeting and we will join your meeting. For instructions on how to work with us in office hours, see Sakai > Resources > Office Hours for Course.Care registration information. The actual office hours schedule will be visible on course care but the general hours are:

  • Sunday: 12:00 PM - 5:00 PM
  • Monday: 10:00 AM - 8:00 PM
  • Tuesday: 10:00 AM - 4:00 PM
  • Wednesday: 10:00 AM - 8:00 PM
  • Thursday: 10:00 AM - 4:00 PM
  • Friday: 10:00 AM - 5:00 PM

Note: The queue will close early if there are enough tickets that it will take the rest of the office hours period to finish.

Office hours is the correct place to come for help with:

  • Exercises
  • Projects
  • Conceptual Questions
  • Lecture Review

Tutoring

Come to tutoring for conceptual help with a member of the COMP110 team. TA’s in tutoring will keep the same hours each week so ask your house heads when they will be there. If you are feeling a little behind or like you could use some extra practice tutoring is for you!

  • Tuesday: 6:00 PM - 8:00 PM
  • Wednesday: 1:00 PM - 3:00 PM
  • Thursday: 6:00 PM - 8:00 PM

Tutoring is the correct place to come for help with:

  • Conceptual Questions
  • Lecture Review
  • Practice

E-mail House Heads

Everyone enrolled in COMP110 is assigned to a House with two Head of House TAs.

Find your dedicated TA contacts in Sakai under Postem > Houses.

For questions about course mechanics outside of programming concerns, clarifications, and non-programming or technical support specific questions please e-mail your Heads of House. Use the CC field to be sure both Heads of your House are included in the thread. That will ensure a more timely response.

If you email about your programs, or you find you need to make a screenshot or attachment to your e-mail, you will be redirected to office hours which is much better suited for working through these kinds of support issues interactively.

If you do not hear back within 24 hours, please forward your e-mail to comp110-heads@googlegroups.com